Multi-Class Sentiment Analysis of Twitter Data Using Bert-Based Model
DOI:
https://doi.org/10.63468/sshrr.266Keywords:
BERT, pre-trained model, sentiment analysis, twitter datasetAbstract
Modern world is a world of social media. X formerly known as Twitter is one of the leading social media platform that represents the public opinions from across the globe on every walk of life. These opinions are not just short texts but represent the sentiments of the public. The sentimental analysis of this large scale text data give insightful information to organizations, researchers, policy makers, and government institutes. Therefore, this work proposed a BERT (Bidirectional Encoder Representations from Transformers)-based sentiment analysis model. The model classifies the X (Twitter) text or tweets as positive, negative or neutral by analyzing the text data. The proposed model is evaluated on accuracy, precision, recall and F1 score. The experiment results showed that the proposed model yielded promising performance against all sentiment classes.
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Copyright (c) 2025 Shahbaz Hassan Wasti, Ghulam Jillani Ansari, Dr. Jahanzeb Jahan

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